Front Desk Associate

Role Summary

We are seeking a Primary Care Coordinator to join our team at Spring House Surgery.

The successful candidate will be responsible for coordinating patient care, managing appointments, and maintaining accurate records.
Job Description

The Primary Care Coordinator will play a key role in ensuring the smooth operation of our practice, working closely with clinicians and administrators to deliver high-quality patient care.
Key Responsibilities
• Coordinate patient care, ensuring seamless transitions between clinical teams.
• Manage appointments, including scheduling, rescheduling, and cancelling.
• Maintain accurate patient records, including demographic information, medical history, and correspondence.
• Perform administrative tasks, such as data entry, filing, and preparing reports.
• Provide exceptional customer service, addressing patient concerns, and resolving issues promptly.
Requirements

To succeed in this role, you will need:
• A good basic education, preferably with GCSE qualifications or equivalent.
• Excellent communication and interpersonal skills.
• Good IT skills, including proficiency in Microsoft Office and electronic patient record systems.
• Experience working in a healthcare setting, ideally in a general practice or primary care environment.
What We Offer

In return for your hard work and dedication, we offer a supportive and dynamic work environment, opportunities for professional growth and development, and a competitive salary package.