Medical Secretary / Receptionist Jobs in Chelmsford CM1 – Immediate Start & Flexible Shifts

Job Description: Medical Secretary / Receptionist

Quick Placement, a leading recruitment and temporary staffing agency, is seeking a professional and organised Medical Secretary / Receptionist for a pivotal role within a busy healthcare setting in Chelmsford CM1. This position is ideal for someone who thrives in a fast-paced environment, providing the first point of contact for patients and ensuring the smooth administrative operation of a clinic or GP practice.

As a specialist in connecting talent with opportunity, we understand the unique demands of healthcare administration. This role offers not just an immediate start, but a chance to gain invaluable experience within the NHS and private healthcare sectors in Essex. Whether you're looking for flexible shifts to fit around other commitments or seeking a pathway to a permanent position, registering with Quick Placement, a top-rated temp agency, provides access to a wide network of reputable employers.

Key Responsibilities & Daily Duties

Your role as a Medical Secretary / Receptionist in Chelmsford will be diverse and patient-focused. You will be the backbone of the clinical administration team.

• Front Desk Management: Greeting patients, visitors, and healthcare professionals in a courteous and professional manner, managing the reception area, and ensuring a positive first impression.
• Appointment Scheduling: Efficiently booking, rescheduling, and cancelling patient appointments using clinical software systems (e.g., SystmOne, EMIS Web), and managing clinic diaries to optimise practitioner time.
• Patient Communication: Handling sensitive patient enquiries via phone, email, and in-person, relaying messages accurately to clinical staff, and managing confidential information in line with GDPR and data protection policies.
• Administrative Support: Typing referral letters, clinic notes, and correspondence, managing patient records, filing, scanning, and ensuring all documentation is processed accurately and promptly.
• Prescription & Workflow Coordination: Assisting with the processing of repeat prescription requests, liaising with pharmacies, and supporting the clinical team with general administrative tasks to ensure seamless patient care.

Essential Skills & Requirements

To be successful in this Medical Secretary role in Chelmsford, you will need a blend of technical skill and exceptional interpersonal abilities.

• Proven Experience: Previous experience in a medical receptionist, medical secretary, or healthcare administration role is highly desirable. Experience with NHS systems is a significant advantage.
• Technical Proficiency: Strong IT skills, including competence with Microsoft Office (Word, Excel, Outlook) and a willingness to learn new clinical software packages quickly.
• Communication & Empathy: Excellent verbal and written communication skills, with the ability to interact calmly and compassionately with patients who may be anxious or unwell.
• Organisation & Confidentiality: Outstanding organisational skills, meticulous attention to detail, and a steadfast commitment to maintaining strict patient confidentiality at all times.