Customer Service Representative / Advisor in Liverpool L1 — Immediate Start with Quick Placement
Quick Placement is recruiting an experienced Customer Service Representative / Advisor for an immediate temporary placement in Liverpool L1. ASAP start, competitive pay, and ongoing work for the right candidate.
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Location
Liverpool L1
Local & surrounding areas
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Start Date
ASAP Start
Available immediately
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Pay Rate
Competitive
Based on experience
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Duration
Temporary
Temp-to-perm possible
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Job Description
Are you a talented communicator looking for your next challenge in the heart of Liverpool? Quick Placement is proud to partner with a leading, customer-centric organisation based in the vibrant L1 district. We are seeking a proactive and empathetic Customer Service Representative / Advisor to join their dynamic team on an immediate start basis. This role is central to delivering exceptional service experiences, acting as the first point of contact for a diverse clientele. Whether you're handling enquiries via phone, email, or live chat, your ability to resolve issues efficiently and represent the brand with professionalism is paramount. Our client operates in a fast-paced environment where no two days are the same, offering a fantastic opportunity for someone who thrives on variety and making a real difference to customer satisfaction.
By applying through Quick Placement, you gain access to a streamlined recruitment process designed to get you working quickly. We understand the local Liverpool job market intimately, from the bustling retail hubs to the corporate offices in the business district. Our role is to match your skills with the perfect employer, handling all the administrative details so you can focus on performing at your best. This particular position is ideal for someone with proven customer service experience who values flexibility and is ready to step into a role that could lead to longer-term opportunities. We specialise in connecting skilled individuals with businesses that need reliable staff fast, just as we do for roles like Administrative Assistant Receptionist Jobs in Northampton or School Receptionist Jobs in Greenford. If you're ready to leverage your people skills in a rewarding setting, we want to hear from you.
Key Responsibilities
- Serve as the primary point of contact, handling a high volume of customer enquiries across multiple channels including telephone, email, and live chat with professionalism and empathy.
- Accurately diagnose customer issues, provide clear solutions, and follow through to resolution, ensuring first-contact resolution wherever possible to enhance customer satisfaction.
- Process orders, manage bookings, update customer accounts, and handle administrative tasks within the company's CRM system with meticulous attention to detail.
- Actively listen to customer feedback, identify trends in complaints or queries, and escalate complex issues to the relevant department or team leader in a timely manner.
- Uphold and promote the company's values and service standards at all times, contributing to a positive team environment and continuously looking for ways to improve the customer journey.
What We're Looking For
- Proven experience in a customer-facing role, such as a Customer Service Representative / Advisor, Shop Assistant, or receptionist position, with a demonstrable record of excellent communication skills.
- A resilient and patient personality, with the ability to remain calm under pressure, manage difficult conversations effectively, and maintain a positive attitude.
- Strong IT literacy and the ability to learn new software quickly; experience with standard office suites and CRM platforms is highly advantageous.
- A reliable, punctual individual with a strong work ethic, who is looking for immediate work in Liverpool L1 and can commit to the scheduled shifts, including potential flexible hours.
Salary & Benefits
We believe in rewarding talent fairly and transparently. For this Customer Service Representative / Advisor role in Liverpool L1, we offer a highly competitive hourly rate that reflects your experience and the responsibilities of the position. Pay is processed weekly, providing you with regular and reliable income. While specific salary figures are determined upon application and assessment, you can be assured it aligns with or exceeds market rates for similar customer service positions in the Liverpool area.
Beyond the pay, the benefits of working through Quick Placement are substantial. You will gain access to a wide range of temporary and temp-to-perm opportunities across Liverpool, much like the diverse roles we fill in sectors from construction to hospitality. We handle your payroll, provide ongoing support from a dedicated consultant who knows the local market, and can offer you flexibility in your working pattern where possible. This role represents a fantastic stepping stone, whether you're seeking to build a long-term career with a specific company or value the variety that temporary assignments provide.
Why Register with Quick Placement?
As a trusted Liverpool L1 recruitment and temporary staffing agency, Quick Placement connects skilled staff with employers who need them fast. When you register with us you get:
- Competitive pay rates reviewed regularly to ensure you earn what you're worth.
- Weekly pay and a fast, friendly registration process that gets you from application to assignment with minimal delay.
- Access to temporary, part-time, full-time, and temp-to-perm roles across multiple sectors, not just customer service but also as a Dental Nurse / Receptionist, Transport Planner, or in retail.
- A dedicated consultant who understands the local market in Liverpool and can advocate for you, helping to find roles that match your skills and career aspirations.
How to Apply
Applying for this immediate-start Customer Service Representative / Advisor role in Liverpool L1 is straightforward. The first step is to click the"Apply Now" button on this page, which will take you to our secure online application portal. Here, you can upload your CV and provide some basic details about your experience and availability. Our recruitment team reviews applications daily and will be in touch promptly if your profile is a strong match for this or similar roles.
To ensure a smooth process, please have an up-to-date CV ready that clearly outlines your previous customer service experience, key skills, and any relevant qualifications. We also recommend preparing a brief note about why you are interested in this particular role. Successful candidates will be invited for a quick, informal interview either in person at our Liverpool office or via video call. This is as much for you to ask questions about the role and our agency as it is for us to assess your fit. We pride ourselves on a human-centric approach, far removed from impersonal job boards, ensuring you are fully prepared and confident before starting any assignment.
Final Call to Action: If you are interested email your cv and info to [email protected]. Alternatively, call our team on +442030869080 to speak directly about this Liverpool L1 opportunity.
Frequently Asked Questions
How quickly can I start this Customer Service Representative / Advisor role in Liverpool L1?
We are looking for an ASAP start. Once you apply and are successfully vetted through our quick registration process, which includes a brief interview and right-to-work checks, you could be starting within a matter of days. Our process is designed for speed without compromising on quality, much like our approach for filling urgent labourer jobs in London.
What kind of shifts or hours are available?
The role offers various shift patterns, including standard office hours, but some flexibility may be required depending on the client's needs. We cater to job seekers looking for full-time, part-time, and flexible shifts. Be sure to discuss your availability during your interview with our consultant so we can match you with the most suitable opportunity.
Do I need specific qualifications or experience?
While formal qualifications are beneficial, proven experience in a customer-facing role is the most important factor. We value strong communication skills, resilience, and a positive attitude. If you have experience as a Shop Assistant, receptionist, or in any advisory capacity, you likely have the foundational skills we're looking for.
Is this a temporary role only, or are there permanent opportunities?
This is advertised as a temporary placement, but many of our temporary roles have the potential to become temp-to-perm or lead to other permanent opportunities within the client's organisation. Performing well in a temporary assignment is often the best pathway to a permanent position.
How does Quick Placement support me once I'm in the role?
You will have a dedicated consultant who is your point of contact for any queries, from payroll questions to feedback on your performance. We conduct regular check-ins to ensure you are happy and supported. We are an established agency with a robust support system, as detailed on our Why Us page.
Can I apply for other types of jobs through Quick Placement?
Absolutely. While we are recruiting for this specific Customer Service Representative / Advisor role, we fill a vast array of positions. You can explore all our current vacancies on our Latest Jobs page, which features roles from Transport Planner positions to Healthcare Assistant jobs across the UK.
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Contact Quick Placement
| Quick Placement Liverpool L1 Region |
Phone: +442030869080 Email: [email protected] |
Quick Placement is an equal-opportunities recruitment and temporary staffing agency serving Liverpool L1 and the surrounding region.